Missed Bin


If you find your bin has not been emptied this week, please let us know by completing the form below and we will make arrangements to collect your bin as soon as possible.

You can check your bin day with our bin collection day lookup facility

Please wait until after 4:00pm on your collection day to report a bin as missed.

Do not report a missed bin if:

  • You did not put your bin out before 6am on your scheduled collection day.
  • Your bin contains incorrect materials or is too heavy (your bin will have been tagged). You must remove any incorrect materials or heavy items from your bin for your next scheduled collection or we will not be able to empty it.
  • Your waste was compacted and is stuck resulting in the bin not being emptied fully.

NB Please report missed bins within 48 hours of your collection day, and after 4pm on the collection day itself.

To assist you with any additional recycling waste, we will accept side waste on recycling weeks that is presented in cardboard boxes, or paper bags.

If you cannot wait for your next collection you can use your local Household Waste and Recycling Centre or tip run by Nottinghamshire County Council to dispose of additional waste.