Who fixes what - a quick guide
Who Fixes What – Quick Guide
|
Repair issue |
Usually responsible |
Notes |
|
No heating or hot water |
Council |
Tell us if anyone in the home is particularly affected. |
|
Burst pipe or serious leak |
Council |
Turn off the water if safe and report immediately. |
|
Blocked sink, bath or toilet caused by misuse |
Tenant |
You may be recharged if the blockage is caused by inappropriate items. |
|
Light bulbs, plugs and your own appliances |
Tenant |
This includes tenant-owned white goods and appliances. |
|
Electrical installation faults |
Council |
Do not touch exposed wires or unsafe fittings. |
|
Lost keys or lock change due to lost keys |
Tenant |
You may need to arrange and pay for replacement keys. |