Anti-Social Behaviour/Hate Crime Policy

Case closure

Where officers have exhausted all possible and/or reasonable options to resolve a case, the decision will be made to close the case. This will only be done after consultation with the relevant team leader; manager and the complainant. This will be confirmed in writing to the complainant giving the reasons why the case has been closed.

Cases can be re-opened should further information or evidence be made available to the council.