Leading (including Right to Manage)
While "Collaboration" is about working together, Leading is about MDC stepping back and giving you the "keys" to the decision-making process. This is often described as Tenant-Led Governance
At the Leading level, you are not just consulted or involved; you are the primary decision-makers. MDC provides the resources, legal framework, and professional advice, but the ultimate authority rests with you. Opportunities for tenant-led initiatives within MDC include:
The Tenant Assurance Panel
The Tenant Assurance Panel (TAP) is the formal, tenant led body responsible for reviewing and challenging Mansfield District Council’s (MDC) strategic performance, compliance with regulatory Consumer Standards and the effectiveness of all tenant engagement activities. Its core purpose is to provide the Housing Executive Group and Governing body with independent assurance that MDC is acting in the best interests of its tenants.
Note: The TAP’s remit covers the strategic oversight of MDC’s landlord functions, not the resolution of individual tenancy or complaint issues
The TAP is made up of approximately 6 tenants who meets on a quarterly basis and report directly to the Housing Executive Group. Members are recruited through an open process to ensure a diverse range of skills, experience and demographics that reflect MDC’s tenant base
Tenant Right to Manage
Since 1994, tenants of local authority housing have had the legal right to manage their housing services. By creating a Tenant Management Organisation (TMO) and following specific regulations, these tenants can take over tasks like repairs, caretaking, and rent collection from their landlord.
TMOs are well-established models that give the community more control and can lead to better service quality, more cost-effective management, and higher tenant satisfaction. The members of these organisations are unpaid volunteers dedicated to improving the quality of life in their communities by taking on these responsibilities.
The Right to Manage regulations outline a clear process for tenants who want to form a TMO and take over local services. They also ensure that service delivery and financial management are safeguarded for the tenants, the local authority, local taxpayers, and the Government.
MDC will provide support and guidance to any tenants wanting to exercise their right to manage via the setting up of a Tenant Management Organisation (TMO)
Further information on the process of setting up a TMO can be found via the following documents:
- A tenant's guide to right to manage (PDF, 2.7MB)
- Tenants leading change - how to get involved in making a neighbourhood a better place to live (PDF, 1MB)
MDC will provide support and guidance to any tenants wanting to exercise their right to manage via the setting up of a Tenant Management Organisation (TMO)
For further information contact the Performance and Insight Manager - jmarples@mansfield.gov.uk