Opting in
To ensure our services are shaped by those who use them, we maintain a database of tenants who have expressed a specific interest in being consulted on future projects, policy changes, and service improvements. By building a robust database of engaged tenants, we ensure that this framework is not just a document, but a living conversation. The database allows us to reach beyond the 'usual voices' and gather a representative view of our entire tenant profile, making our services more inclusive and effective for everyone."
Joining this register allows you to choose how and when you want to be heard, ensuring that your expertise as a tenant directly impacts our decision-making.
Why Join the list? (The Benefits)
- Direct Influence: Have a seat at the table when we review policies that affect the services you receive.
- Tailored Opportunities: Instead of generic surveys, you will receive invitations to comment on topics you care about (e.g., repair standards, or anti-social behaviour (ASB).
- Closing the Loop: Members of the register receive "You Said, We Did" reports, showing exactly how your feedback changed the outcome.
- Flexible Commitment: You choose the level of involvement, from quick 2-minute surveys to joining in-depth focus groups.
How We Use Your Information
We value your privacy and your time. When you add your name to our consultation database:
- Purpose-Led Contact: We only contact you for engagement and research purposes.
- Strategic Representation: We use demographic data to ensure we are hearing from a diverse range of voices, including different age groups, backgrounds, and property types.
- Data Protection: Your details are stored securely and will never be shared with third parties for marketing. You can opt-out or change your preferences at any time.
You can opt in by contacting the Tenant Engagement Officer via;
Email - ljwilliams@mansfield.gov.uk