Your Choice
Giving tenants a choice isn't just a "nice thing to do"—it is essential for our Tenant Engagement and Influencing framework to actually work. If we don't give you a choice in how to engage and provide feedback, we are effectively telling some of you to stay quiet.
Providing a range of options that allow you to choose a level of engagement that fits their lifestyle, skills and interest will ensure everyone has a doorway into the conversation
We therefore offer a choice of activities in which you can take part, offering different levels of time commitment and skill requirements. We also use a "closed-loop" system to ensure your feedback leads to visible change16.