Feedback from Capital Works
You said: Tenants told us they wanted better communication during the roofing works carried out by Blueline Roofing. Many felt they weren’t always kept informed about timelines and progress.
We did: In response, we’ve made communication a top priority. Blueline Roofing has worked closely with MDC to improve updates to tenants, ensuring clearer and more regular information is shared about the ongoing works. Both MDC and Blueline Roofing are undertaking walkabouts to view the works in progress and, more importantly, speaking directly to tenants. This allows us to hear your concerns firsthand and act quickly and address them.
You said - We did
Bluelines Roofing, a trusted contractor, has been appointed to carry out essential roofing works. Since April, 62 Council properties have already benefited from new roofs as part of this project. This work is part of our wider five-year capital works programme, which includes upgrades to windows, doors, kitchens, bathrooms, electrical systems, as well as roofs and rooflines
We’ve heard from tenants - through both written and verbal feedback, pulse surveys, and conversations with Housing Management Officers and Bluelines staff - that there’s a strong desire to know more about these improvement works. In response, we’re making every effort to keep tenants informed and engaged.
To support this, Bluelines hosted a community coffee morning on The Green, Maltby Road, on 8th August. The event gave residents a chance to speak directly with the team, ask questions, and learn more about the works taking place in their neighbourhoods. Councillor Anne Callaghan, Bluelines staff, and local tenants were all in attendance.
We’re committed to keeping you updated as the programme progresses and encourage everyone to share their thoughts.