Rough sleepers

We can offer special help to rough sleepers in the winter if the weather is continually cold this is when the overnight temperature is below zero for three consecutive nights or at times when the overnight temperature is particularly severe.

This is called the Severe Weather Emergency Protocol (SWEP) and makes available overnight accommodation to rough sleepers.

From early December until March we operate a Winter Night Shelter, please contact us for more information on 01623 463121 or email homelessenquiries@mansfield.gov.uk

Homeless enquiries are based at the Civic Centre on Chesterfield Road South, Mansfield and are available Monday to Friday between 10am to 12noon and 2pm to 4pm (except Wednesday mornings).

You do not need an appointment if you are street homeless.

To get help for anyone sleeping rough contact:

  • Housing Solutions on 01623 463121 or email homelessenquiries@mansfield.gov.uk (between 8.30am and 5pm, Monday to Friday)
  • Out of hours on 01623 463050
  • Street Outreach Team on 0800 066 5356 - (24 hours).

Please note that some services are by referral only and this referral can be made by the Housing Solutions Team at the Civic Centre.