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  1. Home
  2. Housing
  3. How we perform

How we perform

In this section…

  1. How are we doing?
  2. Tenant Satisfaction Measures (TSM's)
  3. You are here: TSM Frequently Asked Questions (FAQ's)
  4. Key Performance Indicators
  5. Complaints
  6. Housing standards
  7. Have your say on our performance

TSM Frequently Asked Questions (FAQ's)

Frequently asked questions about TSM’s

  • What are Tenant Satisfaction Measures
  • How do we collect this information?  

How we collect, publish, and use tenant satisfaction information

  • What questions are in the survey?
  • How many tenants were asked to complete the survey?
  • How is the sample of tenants selected?
  • What survey method is used and why?
  • How are the results  checked?
  • How are the results shared and with whom?
  • How are the results of the feedback used?
  • Previous page : Tenant Satisfaction Measures (TSM's)
  • Next page : Key Performance Indicators

Contact us

Address: Mansfield District Council,
Civic Centre,
Chesterfield Road South,
Mansfield
Nottinghamshire
NG19 7BH

Telephone: 01623 463463

Fax: 01623 463900

Email: mdc@mansfield.gov.uk

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We welcome your feedback

Email: feedback@mansfield.gov.uk

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