Supporting you to exchange your home
Mutual Exchange schemes are tenant-led. You are responsible for finding potential exchange partners, carrying out checks to the property you would like to move to and making the arrangements for the actual move. MDC will however provide reasonable support to tenants who do not have access to the internet.
Mansfield District Council (MDC) will also provide additional and reasonable support to tenants who are unable to manage independently with using the Mutual Exchange service the Council provides. Support will be based on individual need and on a case-by-case basis. This may include but not limited to:
• Access to a computer
• Explaining how the mutual exchange service works
• Assistance to navigate the online mutual exchange service
• Registering and searching for matches on behalf of a tenant