What is a mutual exchange?
When two or more tenants want to exchange their properties, this is known as a mutual exchange or a home swap. You can only do this after you have been given consent by a relevant landlord. You must also have an agreed date to sign documents and move house.
If you paid to access the Homeswapper between the 1st of April 2012 to the 1st of September 2023 then please contact Mansfield District Council on 01623 463275 with proof of purchase so that we can refund you for the service