Discretionary Housing Payment Policy

Making a Claim

In most cases, the person who claims a DHP will be the person entitled to HB or UC.

The Council may also accept claims from appointees or another person acting on the customer’s behalf such as a relative or social worker. The applicant should countersign the claim whenever this is reasonably possible.

The claim must be made in writing to Mansfield District Council by means of a DHP claim form which is available from the Council via collection from the Civic Centre, by post or printing from the Council’s website. It must contain sufficient evidence and information to enable the Council to obtain a balanced view of the customer’s circumstances.