Discretionary Housing Payment Policy

Disputes and Appeals

There is no statutory right of appeal against DHP decisions made by the Council. However applicants can request a review of the decision if they feel it is incorrect. Requests for review must be made in writing within one month of the date on the disputed decision notification letter issued to the applicant. Late requests for reviews will be considered at the Council’s discretion but only where good cause has been shown for the delay.

If a review is requested, the disputed decision will be reviewed by a different Decision Maker. When the review has been completed, the Decision Maker will write to the customer informing them of the outcome.

The applicant has no further right of review against the decision other than the right to seek a Judicial Review of the Council’s decision.