Discretionary Housing Payment Policy

Discretionary Housing Payment Policy and Equalities

In devising the DHP policy the Council recognises its obligations under the Equality Act 2010.

The policy has been designed to ensure that a level of protection and support is available to those applicants most in need.

Whilst ‘Exceptional Hardship’ is not defined by this policy, it is accepted that changes to the level of support generally will cause financial hardship and any payment made will be at the total discretion of the Council. Exceptional Hardship should be considered as ‘hardship beyond that which would normally be suffered’.