Contact us

We encourage customers to contact us digitally as it is much quicker and cheaper than other contact methods, which means we can spend more on essential services.

Alternatively, you can call us on 01623 463463 on:

  • Monday to Thursday, 8.30am - 4pm
  • Friday, 8.30am - 4pm
  • Saturday to Sunday - Closed

For emergencies outside normal office hours, please call our 24 hour emergency contact on 01623 463050.

We are working hard to answer customer enquiries, but you may experience longer than usual wait times for a response as we prioritise vital services and take precautions to keep the public and our employees safe.

Opening hours

Due to COVID-19, our Civic Centre is currently closed to the public unless you have a pre-booked appointment.

To protect you and our employees from coronavirus, we are limiting face-to-face contact so please don’t visit the Civic Centre unless absolutely necessary.

Find out more about our services impact by COVID-19.

How to find us

Our main offices are at Civic Centre, Chesterfield Road South, Mansfield, Nottinghamshire, NG19 7BH.

By road: Mansfield is easily accessible by a good road network and is situated close to Junctions 28 and 29 of the M1.
By rail: Mansfield train station is a 10 minute walk from the Civic Centre. For timetable and fare information contact network rail (opens in a new window).
By bus: Mansfield Bus Station is a 10 minute walk from the Civic Centre. Information is available from your local bus provider or visit Traveline (opens in a new window).

Parking: There is a pay and display car park to the rear of the Civic Centre. Please see our parking page for further information.

Contacting your councillor

We publish contact details for all councillors in the Mansfield district.

Bank holidays and public holidays

We are closed for business on the following public holidays:

  • Friday 25 December 2020 - Christmas Day
  • Monday 28 December 2020 - Boxing Day (substitute day)
  • Friday 1 January 2021 - New Year's Day
  • Friday 2 April 2021 - Good Friday
  • Monday 5 April 2021 - Easter Monday
  • Monday 3 May 2021 - Early May bank holiday
  • Monday 31 May 2021 - Spring bank holiday
  • Monday 30 August 2021 - Summer bank holiday
  • Monday 27 December 2021 - Christmas Day (substitute day)
  • Tuesday 28 December 2021 - Boxing Day (substitute day)