Contact us

We encourage customers to contact us digitally as it is much quicker and cheaper than other contact methods, which means we can spend more on essential services.

Alternatively, you can call us on 01623 463463 on:

  • Monday to Thursday, 8.30am - 5pm
  • Friday, 8.30am - 4.30pm
  • Saturday to Sunday - Closed

For emergencies outside normal office hours, please call our 24-hour emergency contact on 01623 463050. 
 

Christmas update: Please be aware that our out of hours phone number is extremely busy and we are dealing with calls as quickly as we are able to. Please only ring with an emergency request and not to check on repairs. We will get back to you about those in due course. Thank you for your patience.

We are working hard to answer customer enquiries, but you may experience longer than usual wait times for a response as we prioritise vital services and take precautions to keep the public and our employees safe.

Opening hours

Mansfield Civic Centre has now reopened:

  • Monday to Thursday from 8.30am to 5pm
  • Fridays from 8.30am to 4:30pm

While we look forward to welcoming more visitors back to the Civic Centre, we would remind customers that much of what you need can be found online to save you an unnecessary journey. If you do need to see an officer face-to-face then we strongly advise that you book an appointment in advance. This will help to speed up your visit.

If you do visit without an appointment and an officer is not available, the Customer Services team will do their best to deal with the enquiry in other ways, for example, online or they will put the customer in contact with the service over the phone to make a further appointment at a convenient time.

Please do not enter the Civic Centre if you have symptoms of COVID-19. Please attend on your own if possible and follow all the guidelines and instructions provided by employees.

How to find us

Our main offices are at Civic Centre, Chesterfield Road South, Mansfield, Nottinghamshire, NG19 7BH.

 
By road: Mansfield is easily accessible by a good road network and is situated close to Junctions 28 and 29 of the M1.
 
By rail: Mansfield train station is a 10-minute walk from the Civic Centre. For timetable and fare information contact network rail (opens in a new window).
 
By bus: Mansfield Bus Station is a 10-minute walk from the Civic Centre. Information is available from your local bus provider or visit Traveline (opens in a new window).

Parking: There is a pay and display car park to the rear of the Civic Centre. Please see our parking page for further information.

Contacting your councillor

We publish contact details for all councillors in the Mansfield district.

Bank holidays and public holidays

We are closed for business on public bank holidays (opens in new window).