Universal Credit

Keep things smooth by making the move to Universal Credit

Universal Credit is a single monthly payment to help with your living costs and provides support if  you are working and on a low income, looking for work or unable to work.

The following benefits and tax credits are ending and being replaced by Universal Credit, under a single monthly payment:

  • Child Tax Credit
  • Working Tax Credit
  • Housing Benefit
  • Income Support
  • Income-based Jobseeker’s Allowance (JSA)
  • Income-related Employment and Support Allowance (ESA)

The Department for Work and Pensions (DWP) is writing to most people who receive these benefits to let them know that they need to claim Universal Credit instead.

This letter - called a Migration Notice – explains what you need to do and when. It also provides information on the help available to continue receiving support from the government.

Find out when you’re likely to be asked to move to Universal Credit. (opens in new window)

It is important that you do not do anything until you receive your letter. You will not be moved automatically. Once you’ve received your Universal Credit Migration Notice letter, you’ll need to make a claim for Universal Credit to continue to get financial support. There will be a deadline in your letter. This is 3 months from the date the letter was sent out.

Your current benefits will end as soon as you submit your claim for Universal Credit and you will not be able to go back to your existing benefit once you have claimed.

If you want some help with your Universal Credit application or you’re concerned about managing your income until you receive your first Universal Credit payment, there are different types of support available. (opens in new window)


As part of an agreement with the Department for Work and Pensions, we will provide access to a computer with a member of staff to show you what to do at the Civic Centre located at Chesterfield Road South, Mansfield.

However, we do not have access to Universal Credit computer systems so enquiries about payments and other issues must be made to the Department for Work and Pensions.

Help with Council Tax is not included in your Universal Credit payment. You can find out about making a claim for Council Tax support on this webpage. (opens in new window)