How we use your information to Improve Services
Collecting information is only the first step. We use your information to identify trends, understand challenges and make improvements that matter to tenants including:
- Supporting older tenants
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Improving Services for Tenants with Disabilities and Vulnerabilities
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Helping Tenants on lower Incomes
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Preventing rent arrears before they escalate
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Making Tenant Engagement more representative
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Ensuring services are reaching different groups fairly and consistently.
Examples of how your information has been turned into action can be found in the "You said, we did" page