Domestic Abuse

Mansfield District Council will:

• Provide an environment that is safe and do all we can to ensure you and your family are safe and protected.
• We will listen to you, support you, and believe you without judgement and not make any assumptions about your experiences.
• We will listen to what you need and want, respect your choices, support and empower you to make decisions about your safety and housing security.
• We will give you a voice as we recognise that survivors are the expert in their experiences and we will use this knowledge to inform the development, delivery and improvement of our services and embed good practice.
• We will be open, honest and transparent with you at all times.
• We will use language that is empowering and take the onus of the abuse away from you.
• We will respect and maintain confidentiality, privacy and security of your personal information unless there is a safeguarding concern which we will discuss with you first.

We will challenge attitudes about domestic abuse and ensure it is spoken about and visible to end the silence and hidden nature of domestic abuse.

Please look out for the purple ribbons worn by staff to show they have been trained on domestic abuse awareness and can support you to get the right support, first time and every time.

Mansfield District Council offers a sanctuary scheme to survivors who are working with Domestic Abuse Charities. The scheme focuses on installing safety equipment within the survivor’s property allowing them to feel safe and remain in their home. The scheme is a referral process, please speak with your domestic abuse worker for further information.