Dealing with Anti-Social Behaviour

Dealing with anti-social behaviour (ASB)

Our aim is to resolve incidents of ASB/Hate Crime before they escalate, intervene appropriately where we can, and enforce the tenancy conditions relating to ASB/Hate Crime when required. We will put into in place, where possible, appropriate support mechanisms for both victims of ASB/Hate Crime and the perpetrators of ASB/Hate Crime where they are deemed to be vulnerable.

As a landlord we will take a balanced approach to tackling ASB/Hate Crime focusing on:

  • Prevention
  • Intervention
  • Enforcement
  • Support for the vulnerable (both victims and perpetrators)

Prevention

As a landlord we also understand the importance of resolving issues of ASB/Hate Crime before it escalates. Not only in terms of making our neighbourhoods safer places, but the added value and cost effectiveness of early intervention.

Intervention

Where appropriate we will intervene to address issues of ASB/Hate Crime and we will work with our partners to deliver a range of interventions including:

  • Offering a variety of methods for reporting ASB/Hate Crime
  • Early response to an initial report of ASB/Hate Crime
  • Support via Specialist Housing Management Officers
  • Taking a multi-agency approach to tackling ASB/Hate Crime
  • Recognising vulnerabilities of both complainants and perpetrators
  • Offering mediation where appropriate
  • Undertaking, where appropriate, safety and security measures on our estates and individual homes, e.g., the sanctuary scheme for cases of Domestic Abuse
  • Considering prevention methods on new developments.

As a landlord we will seek to ensure that our staff are adequately trained to deal with anti-social behaviour and are kept up to date with any changes in the law and there implications on working practices.

Enforcement

Where all reasonable steps have been taken to change or prevent ASB/Hate Crime, or in serious cases of ASB/Hate Crime, careful consideration will be given to the use of enforcement powers to deal with the problem. There are a range of enforcement measures available which include, but not in all cases:

  • Warning Letters
  • Verbal Warnings
  • Injunctions
  • Notice Seeking Possession/Notice of Possession Proceedings
  • Community Protection Warnings
  • Community Protection Notices
  • Fixed Penalty Notices
  • Criminal Behaviour Orders
  • Community Resolution (this would be a Police action)
  • Mandatory Grounds for Possession
  • Demoted tenancies (where the perpetrator is a council tenant)

This is not an exhaustive list, and we will consider all available tools at our disposal. Eviction however will always be a last resort.