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Ways to pay

Direct Debit

Internet (credit or debit card)

Post office and Paypoint

Telephone (credit or debit card)

Standing order

Post

There are a number of different ways in which you can make your payment to us.

Direct debit

Direct debit is by far the easiest way to pay your bill.

By setting up a direct debit you can take control of your payments and pay your rent and charges quickly and securely. It means you can avoid arrears and penalties as there's no chance of forgetting to pay as it will be paid automatically.

What's more, we offer a choice of dates each month. You can also opt for weekly or fortnightly payments.

You are also protected by the Direct Debit Guarantee, which means you will get your money back straight away if anything goes wrong.

To set up a Direct debit apply online using our Direct Debit instruction form or call 01623 463162 with your bank details and account reference.

Sign up now

Internet

A number of council bills and services can be paid online with a debit or credit card, 24 hours a day, 7 days a week, 365 days a year.

See the online payments page for a complete list of online payment options.

Post Office and Paypoint

You can pay your council bills by cash, debit card or credit card at any Post Office or by cash at any Paypoint outlet nationwide. You will need a bill with a barcode on it to pay. If you already have one of these simply take it along and make the payment.

To find your local Post Office please visit the Post Office branch finder website and enter your postcode.

To find your local PayPoint site please visit the PayPoint website and enter your town or postcode in the locator search box and not the site search box.

Please note: If you pay at the Post Office or Paypoint site you will need to allow four working days for the council to receive your payment.

Telephone

You can pay your bill by credit or debit card 24 hours a day by phoning the automated bill payment hotline number 01623 428632. Have your card and reference number ready when you call.

Standing order

A standing order is an instruction to your bank or building society of how much you want to pay, when you want the payments to be taken from your account and for how long.

You will need to allow at least four working days before the 1st of each month to ensure that the payment reaches us by the correct payment date. You will need to inform your bank or building society each year when you receive your new Council Tax bill, or if you receive a revised Council Tax bill part way through the financial year, of the new amount you want to pay.

If you would like to arrange a standing order please contact your bank or building society.

Post

We do not accept cheques for payments.

If you would like to pay by cheque or postal order you can do so by making your payment in person at any Post Office in the country free of charge.

Under no circumstances should cash be sent to us through the post.



Page last updated: 12 December 2017

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