Condensation, damp and mould

Simple ways to save money on heating

Did you know that you could potentially significantly reduce your energy bill just by turning down the thermostat? According to experts, this could save you over £100 a year. Most households will regularly set their thermostat above 22°C, especially in the winter. When it comes to your thermostat however, the Energy Saving Trust recommends that you should set it to the “lowest comfortable temperature”.

Some people on benefits or low incomes may also qualify for help from the Warm Home Discount. This is a direct payment from their energy supplier to help with bills.

Winter Fuel Payments of between £100 and £300 are also available to pensioners as well as a cold weather payment of £25 for each seven day period of very cold weather. Contact the Energy Saving Advice Service on 0300 123 1234 for more details.

Get help from your energy supplier – Priority Services Register

The Priority Services Register is a free support service that makes sure extra help is available to people in vulnerable situations.

You are eligible if:

  • have reached your state pension age
  • are disabled or have a long-term medical condition
  • are recovering from an injury
  • have a hearing or sight condition
  • have a mental health condition
  • are pregnant or have young children
  • have extra communication needs (such as if you don’t speak or read English well)
  • need to use medical equipment that requires a power supply
  • have poor or no sense of smell
  • would struggle to answer the door or get help in an emergency.

You might still be able to register for other reasons if your situation isn’t listed. For example, if you need short-term support after a stay in hospital. 

How to register:

Your energy supplier or network operator will both keep a Priority Services Register. If you think you could be eligible, contact your energy supplier or network operator.