Homelessness - frequently asked questions

What decisions can I ask to be reviewed?

We can review these decisions:

  • your eligibility for help from us
  • what duties (if any) we owe to you
  • the steps taken by the housing authority at the prevention and relief stages in your personalised housing plan
  • the end of your prevention and relief duties, including the suitability of housing we offer when these duties end
  • that we have denied help to you because you have refused to co-operate with us
  • to refer your case to another authority
  • the suitability of temporary, socially rented, or private rented housing offered to you when we owe you a main duty