Homefinder Lettings Policy Review

The Council is reviewing its Homefinder Lettings Policy and wants you to have your say!

The consultation is to seek your views on changes we could make to the Policy, to help address some of the current challenges we are facing around social housing in Mansfield.

Mansfield and Ashfield DC share the Lettings Policy. Consultation is taking place in both districts and the responses will be combined and reviewed  

What is the Homefinder Lettings Policy?

The Homefinder Lettings Policy explains who will be offered Council and Registered Providers (Housing Associations) homes which become available for let in Mansfield. It explains how we decide:

  • Who can join our Housing Register
  • Where someone will be placed on our Housing Register. We use a banding system to help us decide between people’s housing need
  • How those with an urgent need to move will be assessed. We call this priority rehousing
  • Which households are given ‘Reasonable preference’ (this is further explained below)
  • How those who have expressed an interest in a property will be ranked. In Mansfield people do this through ‘bidding’ on the Homefinder website
  • Who will be offered the properties that are advertised
  • How we deal with people who refuse an offer of a property.

Information

  • To be considered for social housing you must first join our Housing Register.Mansfield has a large Housing Register of 4,598 households
  • Applicants who are subject to immigration control and those who have behaved in a way that makes them unsuitable to be a tenant are not eligible to join the Housing Register
  • Since the Covid-19 pandemic and the cost-of-living crisis, all councils across England have seen demand for homes grow, but at the same time the number of properties becoming available to rent has reduced.

What does reasonable preference mean?

Reasonable preference means households, who fall within the categories below, must be given preference over others on our Housing Register. This is decided by the Government and all councils in England must follow this. In Mansfield we do this by awarding a priority.

The groups of people we must give reasonable preference to are:

  • People who are homeless
  • People who are owed a homeless accommodation duty by any local authority
  • People living in insanitary or overcrowded housing or otherwise living in unsatisfactory housing conditions
  • People who need to move on health or welfare grounds, including grounds relating to a disability
  • People who need to move to a particular locality in the district of the local authority, where failure to meet that need would cause hardship to themselves or others.

Additional preference is also given to those who are or have served in the armed forces (who have an urgent priority need).

When was the Allocations Policy agreed?

The current Allocations Policy was agreed in September 2018.

Why are we reviewing the Allocations Policy now?

The Homefinder Lettings Policy should be reviewed periodically to ensure it is fit for purpose.. The Policy is not as effective as it once was in managing the way social housing is allocated in Mansfield. This is because the demand for homes has increased and there are not enough homes available for people who need to move urgently.

We need your help to consider:

  • How we can make the most effective use of this limited social housing
  • How we help those who need a new home urgently
  • Who should be able to join our Housing Register
  • How we can make better use of homes that have been adapted
  • If we should make changes to bedroom eligibility and succession rights to tenancies
  • Any other improvements we could make.

The responses received from this consultation will help us to draft a new Homefinder Lettings Policy for Mansfield, which is in line with government policy, our legal responsibilities, the demand for social housing, and the Council’s commitments to ensure best use of social housing in Mansfield.

The answers you give will help to decide what changes we will make and this could mean:

  • Fewer people will be able to join our Housing Register.
  • People already on the Register may not be able to stay on.
  • Who gets a priority for rehousing changes and some people now awarded one would not be in the future.
  • Who we offer a home to could change.
  • We change who can succeed to a Council tenancy.
  • We reduce the number of bedrooms a household is eligible for.
  • People with an urgent housing need are rehoused more quickly.
  • We offer homes that are adapted to those who need those adaptations.

This consultation will be live until midnight on the 27th July 2025.

Did you know in the last year?

  • Mansfield and Ashfield received over 5000 new housing applications between them in 2024/2025 but let only each year 580 properties
  • As of the 1st April there were 4300 applicants on Ashfield's Housing Register and 4600 on Mansfield's. 45% of applicants were in housing need band 5 as they had no housing need
  • in 2019/2020 an average of 96 applicants bid for each vacant 2 bed flat. In 2024/2025 this figure had increased to 229
  • In 2019/2020 the highest number of bids placed for a 2 bed flat was 248. In 2024/2025, we received a huge 584 bids for a single 2 bed flat.

It takes a lot of staff time to administer a register of this size.

Homefinder Survey Link