Our Garden Waste Collection Service contract period runs from April to March each year. Collections are fortnightly from March to November and once in December. There will be no collections in January and February.
The garden waste bin is 240 litres and the price of the first bin is £31 for the year.
If you need additional bins, you can have up to three extra for an additional cost of £18 per bin.
To ensure we can empty your bin please ensure:
- Your bin is out for collection by 6am
- Your bin is clearly marked with your house number or house name
- Your bin is not overloaded and loosen any compacted waste to stop it sticking in the bin
- Your bin is not contaminated with food, recycling or domestic household waste.
We are unable to collect any side waste and cannot make any extra collections. Please bear this in mind when refilling your bin.
Signing up and what to do next
If you’re an existing Direct Debit customer, you don’t need to do a thing, we’ll write to you to confirm your renewal. All other customers will need to sign up and pay.
The easiest way to pay is by annual Direct Debit as your service will automatically renew the following year, unless you cancel your payment. The payment will be taken out of your bank on the 10th or 24th of the month you sign up.
Alternatively, you can make a one off payment by credit or debit card online.
Or, if you have previously paid at a PayPoint or Post Office with a personalised barcode and now wish to pay by card or Direct Debit, please disregard your barcode letter and sign up online.
Please note that the contracted service year runs from April to March so we always encourage signing up at the beginning of the service period to get the best value.
No longer want your brown bin? Let us know and we will collect it free of charge.
Your collection day
Ensure your brown bin is put out by 6am on the day of collection and you take the bin back in by 12pm the day after.
You can also sign up for free bin collection reminder emails.
Burning garden waste
We strongly discourage bonfires to get rid of your garden waste. Not only can bonfires cause unnecessary callouts for the Fire Service, smoke is also damaging to the environmental and can be harmful for neighbours, who may also consider it to be antisocial behaviour.