Our Garden Waste Collection Service contract period runs from April to March each year. Collections are fortnightly from March to November and once in December. There are no collections in January and February.
The standard garden waste bin is 240 litres and the price of the first bin is £37 for the year.
If you need additional bins, you can have up to three extra for an additional cost of £20 per bin.
To ensure we can empty your bin please ensure:
- Your bin is out for collection by 6am
- Your bin is clearly marked with your house number or house name
- Your bin is not overloaded and loosen any compacted waste to stop it sticking in the bin
- Your bin is not contaminated with food, recycling or domestic household waste.
Find out what can and can't go in your garden waste bin.
We are unable to collect any side waste and cannot make any extra collections. Please bear this in mind when refilling your bin.
Signing up and what to do next
If you’re an existing Direct Debit customer, you don’t need to do a thing, we’ll contact you to confirm your renewal. All other customers will need to sign up and pay for the service.
Sign up to the Garden Waste Collection Service
Please note, you must have a MyAccount to sign up for the garden waste service.
The easiest way to pay is by annual Direct Debit as your service will automatically renew the following year, unless you cancel your payment. The payment will be taken out of your bank on the 24th of the month you sign up.
Alternatively, you can make a one off payment by credit or debit card online.
Payments may take up to 10 working days to clear and process, the service will begin once your subscription is processed.
Please note that the contracted service year runs from April to March so we always encourage signing up at the beginning of the service period to get the best value.
No longer want your brown bin? Let us know using the end my garden waste subscription form and we will collect it free of charge.
Your collection day
Ensure your brown bin is put out by 6am on the day of collection and you take the bin back in by 12pm the day after.
Burning garden waste
We strongly discourage bonfires to get rid of your garden waste. Not only can bonfires cause unnecessary callouts for the Fire Service, smoke is also damaging to the environmental and can be harmful for neighbours, who may also consider it to be antisocial behaviour.
Please look into composting garden waste at the Recycle Me New website (opens in new window). For more information about bonfires and smoke control visit our pollution webpage.