Mansfield District Council Warm Rooms charter

We'll not tell anyone about you needing a Warm Room

If you want to share the reasons why you need to use a Warm Room, our partner hosts will listen, but they won't tell anyone unless you give them permission, or they must due to safeguarding policies.

For further information on how Mansfield District Council would collect your personal information in this instance, please visit this link (opens in a new window).

Our Warm Rooms are welcoming spaces

Whenever you come to a warm space, you'll be given a warm welcome from volunteers and staff.

Everyone is treated equally and with respect

Everybody has a right to be warm and comfortable. Therefore everyone who comes to a Warm Room within the district is treated with dignity and respect.

It doesn't matter why you need to use a Warm Room

Every Warm Room is a non-judgemental place. Whatever the reason you have for needing to use one, you won’t be judged.