Social media

Social Media policy


We follow the rules and guidance put in place by the social media sites that we use and rely on the measures of protection and intervention they have in place (for example, against illegal, harmful or offensive content). We reserve the right to remove any contributions that break the rules of the site or any of the following guidelines:

  • Do not post messages that are unlawful, defamatory or libellous, abusive, threatening, harmful, obscene, profane, sexually oriented or racially offensive.
  • Do not bully, harass or intimidate any individual or organisation.
  • Do not swear.
  • Be civil, tasteful and relevant.
  • Do not post content copied from elsewhere, for which you do not own the copyright.
  • Do not publicise your, or anyone else's, personal information, such as contact details.
  • Do not advertise products in a commercial fashion.
  • Do not impersonate someone else.
  • Do not troll. This means do not create conflict by posting messages that are particularly controversial or inflammatory, irrelevant or off-topic, with the intent of provoking an emotional response from other users or disrupting normal, on-topic discussion.
  • Do not post information that is misleading or false.

We reserve the right to block repeat offenders without warning.

Sharing and retweeting

There will be occasions where we will support a local or national campaign by retweeting and sharing posts and times when we have to follow or like an account in order to take part in a conversation. This does not mean we endorse any of the accounts, their comments or actions.

As a trusted organisation, any sharing of information could be seen as an endorsement of a particular view, individual or organisation, and it is important that we remain impartial and protect the reputation of Mansfield District Council.

Pre-election period or purdah

In the six-week run up to an election - local, general or European - councils have to be very careful not to do or say anything that could be seen in any way to support any political party or candidate.

We will continue to publish important service announcements using social media but may have to remove responses if they are overtly party political.