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Freedom of information

Freedom of information policy

Freedom of information frequently asked questions

The Freedom of Information Act 2000 gives members of the public and any interested bodies the right to request official information held by public bodies.

Freedom of information policy

Our pdf icon freedom of information policy [78kb] sets out the obligations of the council to comply with the Freedom of Information Act (FOIA) 2000.

Freedom of information frequently asked questions

What information does the Act cover?

All non-personal information is covered by the Act, irrespective of the format that it is held in, so agendas, minutes, maps, photographs are included.

What are my rights?

The Act provides you with two statutory rights:

  1. To be told whether the council holds the information requested.
  2. To be provided with that information, subject to certain conditions.

Can I make a request for information now?

Yes, the regulations came into force on 1 January 2005, but please check out our publication scheme before making a request.

What is a publication scheme?

You will find information about what we do and the services we provide on our website. In addition key documents have been put together to form a catalogue or publication scheme.

The structure of the scheme is based on the main categories of our website. The classes of information used are general so that you do not need to know the council's structure to be able to find the information you require.

How do I get a copy of the publication scheme?

View our publication scheme here.

Alternatively, you can request a hard copy from our offices or by contacting:

FOI Requests
Ashfield and Mansfield Shared Legal Service
Ashfield District Council
Urban Road
Kirkby-in-Ashfield
Nottinghamshire
NG17 8DA.

How do I make a request for information?


In accordance with section 8 of the Freedom of Information Act 2000 in order for us to progress you request you need to supply us with your name and an address where we can correspond with you.  This can be a postal address or an email address.  
 
There is no obligation for you to provide your residential address but if you do we may use the information within the council to identify trends and address service issues.

You can make a request for information using the request for pdf icon information form [341kb], email or write to:

FOI Requests
Ashfield and Mansfield Shared Legal Service
Ashfield District Council
Urban Road
Kirkby-in-Ashfield
Nottinghamshire
NG17 8DA

Your request must have sufficient detail for us to be able to find the information you want.

How long will it take to receive the information?

We are required by law to answer all requests within 20 working days. If this cannot be achieved for any reason we will contact you and provide you with a completion date.

How much will my request for information cost?

Most information requests will be free. If your request is estimated to cost us (to find and collate) less than £450 (18 hours of staff time £25 per hour) no charge will be made. If the estimate exceeds this figure we will contact you and assist you to refine the request or we may consider accepting the payment in full.

The Act does not entitle you to free copies of priced government publications, or to free use of services for which there is normally a charge.

Depending on the volume of information requested we may have to make a small charge for copying and postage as set out in our pdf icon charging policy [40kb].

What do I do if I think you have not given all of the information requested?

You should first of all make a complaint via our complaints procedure. If after following this procedure you are still not satisfied, you can make a complaint to the Information Commissioner.



Page last updated: 6 February 2017
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