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Handyperson Service

ASSIST Early Medical Discharge Scheme


Our Advocacy, Sustainment, Supporting Independence and Safeguarding Team (ASSIST) help residents to live independently in their own homes.

The service can be used by anyone, although it is particularly useful for people who may feel vulnerable due to ill health, age, disability or isolation.

It contains three main areas of support:

  • The Response Service - a 24 hour emergency response service.
  • The Response and Support Service - 24 hour monitoring service, planned weekly home visits to support independent living and short term support for crisis only available in Mansfield District Council Tenancies.
  • The Enhanced Support Service - an additional service that can be used on its own or alongside the response service to help with meal preparation, escort to appointments, help with reading and companionship at an additional cost.
  • The Handyperson Service - Our handyperson can help you with any small repair you need doing in your home and garden, from small decorating jobs or putting locks on doors and windows to cutting back small trees or hedges.
  • Our handyperson service is available to vulnerable people who live in the district at an additional cost.
  • If you are a council tenant, the majority of household repairs will be carried out by our housing repairs team. However, you can still use our handyperson service for any repairs you are responsible for as a tenant (these will be stated in your tenancy agreement).

Some of the support services may involve a small cost, but this will be assessed on an individual basis and you may be eligible for financial support.

To apply or for more details call 01623 463076 or email

ASSIST Early Medical Discharge Scheme

The council's ASSIST team works in partnership with Nottinghamshire County Council social care workers and clinical staff on the wards of Kings Mill Hospital in Sutton in Ashfield. Together as one team we help to identify patients that are remaining in hospital care as they do not have suitable accommodation to go to.

Assessments are carried out quickly and recommendations are made directly to our ASSIST officers.  Adaptations and additional care needs are managed by the county council. 

Along with co-ordinating adaptations, the ASSIST team can provide temporary accommodation in specialist respite units in the district.

Bed blocking is a national problem for the NHS and each year hospitals face losing 1.15m hospital through bed blocking. Locally, the ASSIST medical discharge scheme has saved 4.5 bed days per patient. We've helped 1,127 patients between July 2015 and April 2016. This scheme costs £233,520 which is paid for by the Mid Nottinghamshire Clinical Commissioning Group and the council gives £106,500 in kind (staff costs and processes).

A recent report by Nottingham Trent University identifies that this project saves the NHS around £1.4m annual and has a direct impact on the quality of healthcare provision and patient wellbeing in our district. Read the full report on  ASSIST Early medical Discharge Report Nottingham Trent University [299kb] here.

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