Home Education

Frequently asked questions - Home education

  • What time should we arrive at the museum? Please check the website for our opening times. Depending on what time your workshop starts, we recommend that you arrive a few minutes before to ensure that you are ready for the beginning of the session. If you arrive with some time to spare before the start of your session, you are welcome to look round the museum while you wait.
     
  • Where should we go when we arrive? As you enter the museum you will be met by a member of our team who will tell you where the workshop is being held that day and give you directions how to get there.
     
  • Can I bring a sibling? Each session is aimed at a particular age group, for example 5-7 years. If your child is outside of this age bracket the content of the workshop may not be age appropriate for them.  Please make sure you book an additional child’s place if you wish to bring a sibling.
     
  • Is there space for us to eat lunch and store our belongings? - There are pegs available to hang coats in the corridor outside the Education room. We recommend that you keep any bags and belongings with you at all times.  We do have areas within the museum for you to enjoy your lunch or a snack during your visit.
     
  • Where will we find the toilets? The toilets are next to our shop and close to our Education room. Please ensure that you supervise children at all times.
     
  • Can we take photos in the museum? We are more than happy for you to take photos of your child during your visit to the museum. Please ensure that you don’t take photos of other people and their children during the workshop without their permission.
     
  • What do we do if we need to cancel our visit? We understand that sometimes things happen and you might need to cancel a visit. We require a minimum of 48 hours notice if you wish to cancel your visit. Should you wish to cancel after this time, you will be charged the full amount. Please phone the museum if you need to make a cancellation: 01623 463088.

If there is anything which we haven’t covered that you would like to ask us, please feel free to give us a ring on 01623 463088 or drop Rachael an email at rboaler@mansfield.gov.uk