Emotional support

We understand the following organisations or businesses are able to support residents requiring emotional support, however, the council is not responsible for the coordination of these groups.

All contact details listed below are provided for reference only.

Age UK Nottingham and Nottinghamshire

Offering a range of services for older people and their carers, tailored to your needs and circumstances. 

Please the see the links below for further information.

Latest service update from the Age UK website.

Support for lonely or isolated older people.


Visit the Samaritans website for further information on how they can support you.


You can contact Childline for a confidential chat between the hours of 9am - midnight.

Please visit the Childline website for further information.

Mind Nottinghamshire

Mind provide support for mental health and emotional wellbeing.

Please see the Mind website for the latest information and contact details.

Clearways Counselling Service

Ladybrook Community Centre
William Kaye Hall
Bancroft Lane,
NG18 5JJ

Telephone: 07988 756095
Email: clearwayscounselling@gmail.com
Website: Clearways Counsilling Service

Further information
Free counselling offered to children and adults, aged 9 years and over. 
Service still operating via telephone and Skype and accepting new referrals. 


The charity supporting single parent families to live secure, happy and fulfilling lives.

Telephone: 0808 802 0925-free helpline number with interpreters available.  Deaf and speech impaired callers can access the helpline via the NGT Text Relay Service. Text users can prefix their call with 18002.
Website: Gingerbread website

Further information
The helpline is open Mondays 10am-6pm, Tuesdays/Thursdays/Fridays 10am-4pm, Wednesdays 10am-1pm and 5-7pm. 
Advice and support can be provided around any issues which impact on single parents, such as child maintenance, contact, employment, education, benefits, housing and debt.
Specific information about how Corona Virus impacts on single parent families can be found here https://www.gingerbread.org.uk/coronavirus/
The helpline is running as normal at the moment.


Support for older people around loneliness and isolation

Telephone: 0800 716543 (Freephone)
Email: info@reengage.org.uk
Website: Reengage website

Further information
Volunteers contact older people to reduce loneliness and isolation. 
Referrals can be made by phone or online at https://www.reengage.org.uk/refer/

CGL New Directions Mansfield

Unit 2 and 3 Sherwood Court,
Sherwood Street,
NG18 1ER

Telephone: 0115 8960798
Email: notts@cgl.org.uk
Website: Change Grow Live website

Further information
New Directions is continuing to provide support around drug and alcohol issues to existing and new services users.
To refer yourself for support, please call the number above or fill in the referral form.
A worker will contact you by telephone to complete an assessment. 

Suicide Support Group-SSG

Friends Meeting House,
Rosemary street
NG19 6AB

Telephone: 07456 481928
Website: SSG Facebook page

Further information
Only 2 volunteers. Available through Facebook messenger throughout the day.
Not available between 8pm and 6am.