Service Inspectors / Mystery Shoppers
We have a number of inspectors / mystery shoppers who are available to undertake regular inspections / mystery shops to ensure we are delivering services to the agreed standard
Service Inspectors
Service inspectors are tenants who volunteers to test housing services using a range of reality checks or techniques, including mystery shopping. they may inspect empty properties, visit tenants, carry out estate inspections, and visit other housing landlords to make comparisons.
To find out more about becoming a service inspector click on the related link on the right hand side of this page.
Alternatively you can contact the Tenant Involvement Officer directly on 01623 463127
You will also find reports from recent service inspections / mystery shops on the right hand side of this page.