Housing Policies and Procedures
To ensure that our services meet customer needs, legislative requirements and regulations, the Housing Department's services are delivered in line with set policies and detailed procedures.
Our policies provide consistent and comprehensive guidance and are reviewed on a regular basis in consultation with customers and other stakeholders.
if you wish to comment on any of our policies and/or procedures or wish to be more involved in reviewing any of our existing / new policies you can contact us by clicking on the link on the right hand side of this page.
We will keep you informed as to when we will be reviewing any of our policies and procedures through the web site and through our quarterly Tenants newsletter.