Mansfield District Council Housing Department is committed to delivering an excellent service to our customers. We recognise that good performance is not about providing services at the lowest cost but providing good quality services which deliver value for money. To achieve this we agree service standards and performance targets with our tenants so that you know what you can expect from us and how we are progressing towards reaching these targets.
We routinely review our performance against these targets and service standards through our Continuous Improvement Groups and Housing Services Scrutiny Panel. We also compare our performance against other housing providers and aim to compare favourably with the top performing providers in the country.
Each quarters performance targets and results can be download from the relevant link.