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Allocations: Homefinder Choice Based Lettings

Applications to rent our properties are managed by Homefinder, a partnership between Mansfield District Council, Ashfield District Council and housing associations in the Mansfield and Ashfield areas.

Mansfield's Homefinder team is based at the Civic Centre in Mansfield where our specially trained Lettings Officers will be able to help with all your housing queries about registering with us and bidding for suitable properties. 

To register for Homefinder, please follow the instructions below:

Log on to: www.amhomefinder.co.uk

Step 1: click "on-line application" and input your household details.  You will then be asked to provide a memorable date (usually your date of birth) to verify your household and generate a Homefinder reference number.  Please make a note of both numbers.

Step 2: Click "Login / My Account" and login using your new reference number and memorable date.

Step 3: Click "My social housing application" and then you will need to input the details for all your family members to complete your application. 

When your application is complete, we will write to you to confirm your application details and provide more details of how to bid for properties.  If you are homeless, threatened with homelessness within 28 days, please call Housing Solutions on 01623 463121 for advice and assistance.   If you need any help with registering your new Homefinder application, please contact the Lettings Team on 01623 463402.

Information for Homefinder applicants

All available properties are advertised in the Civic Centre each week. Anyone interested in any of these homes has to contact us to register before being able to apply (bid) for the property. This choice-based lettings system therefore relies on the customer taking control of their rehousing.

Homefinder lets properties in the Mansfield area on behalf of the following housing associations:

Follow the "Related Pages" link to view Neighbourhood Profiles for all 19 of Mansfield's Wards.  Information includes details on Housing, Education, Crime, Deprivation / Health, Population and the Economy.  ("The Condition of Properties..")

If you are homeless, or threatened with homelessness within the next 28 days, please follow the "Related Pages" link to the Housing Solutions details.

Properties for Older People or Vulnerable Applicants

Mansfield District Council also offers a Long Term Support Service for older people or vulnerable applicants (follow the link to "Long Term Support Service" for more details).  These services are mainly available with ground floor flats, bungalows and flats within the Sheltered Housing complexes.

Before a formal offer of accommodation is made to a property which incorporates these specialist services, you will be required to undertake a Needs Assessment so that we can make sure that the level of service we offer is appropriate for you and / or your household. For applicants under the age of 60 years, a Needs Assessment is required before you can place a bid for properties which include these services. If you require any more details, or wish to make an appointment for a Needs Assessment, please contact the Needs Assessment Officer on 01623 463076.

Mutual Exchanges

Mansfield District Council has joined with "HOMESWAPPER" so that MDC tenants may advertise their properties for free on the HomeSwapper website - www.homeswapper.co.uk.  Please visit "HomerSwapper" to view all local and national exchanges advertised through HomeSwapper.

If you are a social housing tenant from another landlord, and you wish to apply for a mutual exchange, please check the attached file which has a list of tenants from other social landlords currently requesting a mutual exchange as well as checking the HomeSwapper website.  If you find a suitable property, and the tenant wishes to exchange into your home, please contact your Local Housing Office so that a Housing Officer can come out and inspect your home.

If you wish for your details to be advertised, please download an application form and return it to the Homefinder team at the Civic Centre.  For more details, telephone 01623 463402.  

Homefinder Mystery Shopper Review 2012

Members of Mansfield District Council's Housing Services Panel have recently carried out a "mystery shopper" review of both the Mansfield Homefinder team, as well as the Homefinder service provided by Ashfield Homes Limited (Ashfield District Council's ALMO).  Both services were rated as "Excellant" but the Mansfield service has been highlighted for several areas of improvement.  Both the Mystery Shopper report and the Council's Improvement Plan are available to download from this page.

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This page was last modified 14/05/2013 13:59:57

Website URL : http://www.mansfield.gov.uk/index.aspx?articleid=145