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Civic Centre improvements

Temporary changes to services at the Civic Centre

Civic Centre reception changes

Important dates

Access our services from home

Temporary changes to services at the Civic Centre

The Civic Centre is having a facelift. Our offices are being changed to accommodate the Department for Work and Pensions.

From July 2017 to June 2018, access to some of Mansfield District Council's services will be affected.

We'll still be here for you, but you will need to make an appointment for the following departments from 10 July 2017:

  • Environmental Health
  • Licensing
  • Property Services.

To make an appointment call 01623 463463 or in person at Civic Centre reception.

If you are collecting your pet from our Dog Warden, you will still be able to do this at the reception desk at the Civic Centre.

The Civic Centre will remain open to the public Monday to Thursday from 8.30am to 5pm and Fridays from 8.30am to 4.30pm.

Civic Centre reception changes

From June 2018, our reception area will be redeveloped to create a digital hub for customers. Services will be accessible from specific locations:

Go to the Civic Centre, Chesterfield Road entrance for:

  • DWP Assessment Centre
  • Job Centre Plus
  • Revenues and Benefits
  • Housing Services.

Go to the Rosemary Street (main car park) entrance for:

  • General enquiries
  • Document check and drop off.

Go to the Citizens Advice Bureau for:

  • Homeless Prevention
    (you will need to make an appointment please call 01623 463121 or you can make a call at the Civic Centre or at the CAB office)
  • Homefinder.

We apologise for any inconvenience. We will have extra help for customers with mobility difficulties, please ask our reception staff for details.

Important dates

  • Monday 4 June - Reception moves to the mall temporarily
  • W/C 8 June - Temporary wall in Chamber comes down
  • W/C 18 June - Walk through between Chesterfield Road South entrance and car park entrance reopens. Work on new receptions - main, Housing and Customer Services
  • W/C 25 June - Official opening of improved Civic Centre.

Access our services from home

Paymentspay online or call 01623 428632.

Homefinder: visit the website or call 01623 463402.

Out of hours emergency: Call 01623 463050.

DWP: visit the website.

General enquiries can be made on 01623 463463email or message us on Facebook.

We'll update this page with any further service announcements during our refurbishment.

If you have any questions regarding services provided by the council please use the A-Z on our website or email us.


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