Search site

Problems paying your Council Tax

Talk to us

Council Tax discounts and exemptions

Council Tax Reduction scheme

If you are struggling to pay your Council Tax, take action before things get worse. You may be able to get help if you are having difficulty.

Talk to us

We urge people to contact us if they have difficulty in paying. It is often possible to reach a different payment agreement and avoid further reminders or a summons.

We take action to make sure that payment is made, as we have a duty to collect Council Tax from people who owe it.

To discuss any difficulties or queries with us please contact us.

You can also contact the local Citizens Advice Bureau at:

Mansfield CAB                    
16 Regent Street
NG18 1SS

Call: 0844 856 3411

Alternatively, you can use the free help and advice service provided by the National Debtline who can be contacted on 0808 808 4000.

Council Tax discounts and exemptions

See Council Tax discount or exemptions to find out if you're entitled.

Council Tax Reduction scheme

Check if you are eligible for the Council Tax Reduction scheme.

Help with rent and Council Tax payments isn't just for people who are unemployed, sick, disabled or elderly and on a low pension. Many people who are working are also eligible for a reduction.

Whether you qualify will depend on a number of things:

  • your household income
  • the number of people in your family , and
  • any savings you may have (the first £6,000 is ignored).

Full information is available on our benefit pages.

Information about other benefits administered through the Department for Work and Pensions and money advice can be found at under money, tax and benefits. There is also a special website for Pension Credit and Working Tax Credit, see and

Contact us Contact us

Powered by GOSS iCM