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About whistleblowing

How to raise a concern

Whistleblowing is the process by which employees, agency workers or organisations contracted to the council can report any suspicions within the workplace.

About whistleblowing

We are committed to the highest possible standards of openness, honesty and accountability and we will not tolerate malpractice or wrongdoing. We have a zero tolerance approach towards fraud and corruption.

We encourage everyone to feel confident in raising any serious concerns they have about issues such as:

  • health and safety risks
  • environmental problems
  • fraud
  • theft
  • corruption
  • criminal offence or breach of a legal obligation, and
  • lack in the care of vulnerable people.

Our pdf icon whistleblowing policy [119kb] provides the protection for individuals who make such disclosures and explains how these will be investigated.

How to raise a concern

Concerns can be expressed anonymously but this often makes them more difficult to investigate. We have to use our discretion to determine if enough relevant information has been provided to warrant an investigation.

We recognise that you may want to raise a concern in confidence. If you ask us to protect your identity, we will not disclose it without your consent.

If the situation arises where we are not able to resolve the concern without revealing your identity (for instance because your evidence is needed in court), we will discuss with you how you wish to proceed.

Report you concerns by:

You can report a concern about housing benefit or council tax benefit fraud to DWP, from 1 December 2015 they are responsible for fraud investigation, not the Council - :

  • Online:
  • phone Benefit Fraud Hotline on 0800 854 440, or
  • By post: NBFH, PO Box 224, Preston PR1 1GP

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