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Social media

Official council accounts

Unsure whether a social media account is genuine

Social media policy

Mansfield District Council uses a number of social media websites in order to communicate with as many residents, businesses and visitors as possible.

To keep up to date with council news our main news accounts:


Find us on Facebook/mymansfieldUK
Follow us on Twitter @MDC_News


 

Official council accounts

The list below shows the council's official accounts on these sites:

Twitter  Twitter

MDC_News - main council account
We tweet council news and events as well as retweeting information from other local individuals, organisations, charities and businesses which may be of interest to residents. You can also tweet a question or comment and we'll aim to reply by the next working day.

mansfieldpalace - tweets about shows, events and news at Mansfield Palace Theatre.

MansfieldMuseum - tweets about exhibitions, events and news from Mansfield Museum.

MDC_youthmayor - official twitter account for Mansfield's Youth Mayor and Deputy Youth Mayor.

MDC_Planning - official twitter account for the Planning Policy team at Mansfield District Council. Stay up-to-date with the future plans for the district.

InvestAandM - partnership organisation who strive to promote business and investment in the Ashfield and Mansfield area. Tweets about local business initiatives and support, as well as tweeting information from other organisations which may be of interest to businesses.

Facebook  Facebook

MyMansfieldUK - main council account
We post council news and events as well as sharing information from other local individuals, organisations, charities and businesses which may be of interest to residents. You can also post a question or comment and we'll aim to reply by the next working day.

MansfieldPalaceTheatre - here you'll find details about shows and news at Mansfield Palace Theatre.

Mansfieldmuseum - see photos of exhibitions, details of event and news from Mansfield Museum.

Mansfield - planning for the future - official Facebook page for the Planning Policy team at Mansfield District Council. Stay up-to-date with the future plans for the district.

CleanUpMansfield - details of the annual International Clean Up Mansfield event, share your clean up ideas, photos and activities and learn what else is happening.

OurHomesandNeighbourhoodsMansfield - information for tenants and residents of Mansfield about housing matters, as well as and community events and news.

Unsure whether a social media account is genuine?

If you are not sure whether a social media account is genuine please email us with details and we'll look into it for you.

Social media policy

Our social media accounts are monitored during office hours, Monday to Friday, except on public holidays.

We aim to respond to questions and comments as quickly as possible. However we can sometimes miss posts, particularly when there is heavy social media traffic.

Our communications team, which runs the social media accounts, will sometimes send your questions off to customer services or other colleagues to find out information for you. This means that it might take a while before we can get back to you.

We will try to respond as quickly as possible, but if your query is urgent, serious or involves personal details please contact us via email or telephone. Details to get in touch with all our departments are available on the contact us page.

Moderation

We follow the rules and guidance put in place by the social media sites that we use, and rely on the measures of protection and intervention they have in place, e.g. against illegal, harmful or offensive content. We reserve the right to remove any contributions that break the rules of the site or any of the following guidelines:

  • Do not post messages that are unlawful, defamatory or libelous, abusive, threatening, harmful, obscene, profane, sexually oriented or racially offensive.
  • Do not bully, harass or intimidate any individual or organisation.
  • Do not swear.
  • Be civil, tasteful and relevant.
  • Do not post content copied from elsewhere, for which you do not own the copyright.
  • Do not publicise your, or anyone else's, personal information, such as contact details.
  • Do not advertise products in a commercial fashion.
  • Do not impersonate someone else.

Liking and following

We often follow or like accounts that provide information that is relevant to our work as a Nottinghamshire local authority, such as government agencies, local media, and public sector partners, as well as accounts whose information we can pass on for the benefit of our residents.

Sharing and retweeting

There will be occasions where we will support a local or national campaign by retweeting and sharing posts and times when we have to follow or like an account in order to take part in a conversation. This does not mean we endorse any of the accounts, their comments or actions.

As a trusted organisation any sharing of information could be seen as an endorsement of a particular view, individual or organisation, and it is important that we remain impartial and protect the reputation of Mansfield District Council.



Page last updated: 25 February 2016
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